QuickStart® 2000 Group Assessment Instrument
Assumption of a new leadership position represents a
period in the life of the Physician Executive that is
filled with excitement, and usually accompanied by
emotions ranging from moderate anxiety to outright
dread. The Physician Executive's Coach works with the
Physician Executive to clarify roles, establish goals,
define strengths and surface weaknesses. The coaching
process supports the Physician Executive, both initially
and on an ongoing basis to build and maintain skills and
assumption of a new leadership role inherently includes
the perception of others that the new Physician
Executive will enter the new work environment with an
air of confidence and clarity of thought; and a presumed
capacity to rapidly assess the new setting and
immediately begin providing clear leadership and
Physician Executives assume their leadership
responsibilities under often less than ideal
circumstances. If they are new to the organization they
must not only rapidly assess the internal and external
environment, but also must establish themselves in the
eyes of others as a leader and visionary, and
immediately engender respect from the ranks of faculty
and staff. In today's environment, 'honeymoon' periods
are often brief, if they exist at all.
appointee is an internal candidate who moved from the
ranks of the faculty to a leadership role, or to a more
senior leadership role in the organization, they are
often presumed to already have a clear understanding of
the environment and the 'players'. This is often less
true than is assumed as their view of the world, and the
world's view of them, often changes dramatically when
they move into their new role. Even more difficult for
the internal appointee is an ability to rapidly
establish their authority in their new role and assume
the persona of their new position.
either case, the newly appointed Physician Executive
must rapidly evaluate his or her newly inherited senior
staff, not just as individuals but also as a team; that
is, their ability and commitment to work effectively
with one another and with the new Physician Executive
toward common goals.
rapidly and effectively the Physician Executive
transitions into his or her new role may determine
whether they succeed, or whether they are destined to
struggle through a protracted period of time as they
work to establish themselves as effective leaders.
QuickStart 2000® Program is designed to
accelerate this transition process. It is intensive and
requires a commitment by the newly appointed Physician
Executive and those direct reports that will
participate. The process includes:
facilitators spend time with the Physician Executive
to establish objectives, identify issues and
concerns, and set expectations.
participant completes a Birkman®
questionnaire and submits it to the Facilitators for
evaluation and report preparation.
Facilitators schedule a one-hour telephone interview
with each participant in advance of the planned
session to discuss the process and to surface issues
and concerns that may contribute to the success of
the organization. These are distilled into a single
list of issues to be covered during the QuickStart
During the first day on-site the Facilitators meet
face-to-face with each participant for about
one-hour to discuss his or her Birkman® results.
Facilitators and the Leaders will prepare for the
sessions that will follow during the morning of the
QuickStart® session begins on the
afternoon of the second day with an all-afternoon
exercise that uses the Birkman® results
of the participants to map and explore the styles
and preferences of all team members. The day ends
with a dinner and some 'light' exercises that
promote constructive discussion.
third and final day begins with comments by the
Physician Executive who expresses his or her
expectations for the exercises that will follow.
Under the Facilitators' direction, participants
surface issues of concern and the resources that may
be needed to achieve objectives. They identify and
prioritize action steps that can be taken to
overcome obstacles and advance goals and
objectives. They propose milestones.
Physician Executive may ask probing questions but
generally observes the process and the interpersonal
dynamics that is occurring among participants.
Facilitators bring the program to closure and the
Physician Executive summarizes what he or she
observed and how these issues will be addressed in
the immediate future.
Facilitators and the Physician Executive debrief.
Physician Executive follows the QuickStart®
Program with one-on-one and/or small group meetings
with participants where expectations are discussed
and agreement is reached on a course of action.
Cost of the QuickStart® Program is
delivered by one or two facilitators. For a leadership
team of up to 10 members, the program involves
Four-six hours of planning and preparation time
with the Physician Executive;
Two hours with each participant (one in advance
to interview and one on-site to convey Birkman®
One and one-half days to complete the exercises;
Approximately two to four hours at the
conclusion of the program to debrief and
establish a work-plan with the Physician
Contact David J. Bachrach to further discuss how the
QuickStart 2000® Leadership Integration
Program can be used in your organization.
Developed in collaboration with Stan Goss, Principal in
the Mastery Group, Houston, TX and co-facilitator of the
QuickStart 2000® program.